1. Introduction

Afucent Technologies, a leader in digital solutions/IT services, helps clients achieve their technological goals. We believe that the establishment of trust and privacy is instrumental to the continued growth of technology and the internet. We are dedicated to safeguarding your personal privacy and adhere to the highest standards of data protection, complying with all relevant data protection laws.

This policy covers various categories of individuals with whom we interact, including website visitors, business customers, prospective clients, and suppliers. Depending on your relationship with us, you may find more detailed information about the purpose of data processing and the legal basis in the specific sections below.

2. Information We May Collect from You

We collect personal data in different ways depending on your interaction with us:

Directly Provided Information:

• When you use and/or inquire about certain services offered by us on our website (e.g., through a "Contact Us" form), you may be asked to submit information such as your Name, Email Address, Mobile Number, Company Name, Designation, and other relevant contact details.
• When you send us emails, we may retain the content of your email message and your email address details.
• If you engage with us directly for services or inquiries.

Automatically Collected Information (Website Visitors):

While you are merely a visitor to our website, we may not collect personally identifiable information directly from you unless you choose to provide it. However, our website technology (such as cookies) may automatically collect diagnostic and usage information from your device, including Internet Protocol (IP) addresses, browser type, operating system, pages viewed, Browse time, and navigation behavior.

Information from Public Sources and Third-Party Providers:

• We may collect personal data from public sources or professional social media platforms.
• In some instances, for marketing and business development purposes, we may source personal data from reputable third-party providers, who are responsible for the legitimacy of their data collection practices.

We are dedicated to protecting your privacy and want to assure you that we do not intentionally collect sensitive personal information (such as ethnic origin, religious beliefs, health information, etc.) through our general website interactions. To ensure your privacy, we advise that you refrain from providing any sensitive personal information through our website.

3. Purpose of Personal Data Processing

We use your personal data solely for the purposes specified below and will not use it for any other purposes:

To Provide Services:

• To fulfill the purpose of contracted services in accordance with our contractual agreements.
• To carry out our obligations arising from any contracts entered into between you and us.

To Communicate and Engage:

• To identify you once you register on our website and to provide better usability, troubleshooting, and site maintenance.
• To facilitate communication with you, including contacting you and responding to your queries or requests.
• To notify you about changes to our services.

Marketing and Business Development:

• To send you newsletters, marketing or promotional materials, emails, and other information that will inform you of our services and/or business developments.
• To offer curated content tailored to your preferences and know your interest in participating in marketing and promotional events.
• To manage and optimize our marketing initiatives.

Internal Operations and Security:

• To ensure that content from our website is presented in the most effective manner for you.
• To manage our relationship and contract with suppliers and to receive services.
• To safeguard our business operations and IT systems (e.g., implementing security measures, conducting security audits).
• To manage employment processes (for employees and job applicants, where separate specific privacy notices apply).
• To identify visitors to our offices, authorize access, and maintain security of premises.

4. Legal Basis of Processing

The applicable privacy and data protection laws provide for certain justifiable grounds for the collection and processing of personal data. We primarily rely on the following legal bases:

• Performance of a Contract: We may process your Personal Information when it is necessary for the performance of a contract to which you are a party, or in order to take steps at your request prior to entering into a contract (e.g., for providing contracted services, managing supplier relationships).
• Legitimate Interest: We may process your personal data for our legitimate interests to support and enhance our business operations, improve our services and offerings, administer website usage, manage employment processes, or protect our premises from unauthorized access.
• Consent: In certain jurisdictions, we may seek your explicit consent before using your personal data for specific activities, particularly for marketing when it does not fall under legitimate interests. You have the right to withdraw your consent at any time.
• Legal Obligation: We may process your personal information to comply with any applicable legal obligations (e.g., regulatory requirements, preventing and detecting crime).

5. How We Store and Protect Your Personal Data

All information you provide to us is stored on our secure servers. We employ comprehensive security controls, encompassing administrative, physical, and technical measures, to safeguard your personal information. While we do our best to protect your personal data, you understand that the transmission of information via the internet is not completely secure. Although we will use strict procedures and security features to try to prevent unauthorized access once we have received your information, any transmission is at your own risk.

6. Transfer of Personal Data

We do not sell or misuse your Personal Information in any unlawful manner. We do not sell or share your Personal Information with third parties for their direct marketing purposes.

We may share your Personal Information within Afucent Technologies or with any of its affiliates, business partners, and authorized service providers who are bound by contractual limitations regarding their retention, use, and disclosure of such Personal Information. We ensure that a data processing agreement is in place with processors, which mandates adequate privacy and security measures to protect personal data.

In cases where cross-border data transfers are necessary, particularly to jurisdictions that do not provide equivalent data protection, we commit to implementing appropriate safeguards as required by applicable laws and agreements to maintain robust data protection standards.

We may disclose your personal information to third parties only in the event we decide to sell or buy any business or assets, in which case we may disclose your information up to the necessary extent, to the prospective seller or buyer of such business or assets.

7. Retention of Personal Data

Personal data will not be retained for longer than necessary to fulfill the purposes described in this Privacy Notice, unless a longer retention period is mandated by law or for legitimate business reasons. Once personal data is no longer required for legal or business purposes, it will be securely disposed of to ensure its protection.

An archive copy of any information provided to us may be retained by us for our records and for audit purposes.

8. Your Data Privacy Rights

Subject to the laws of your country, you may have certain rights as a data subject, including but not limited to:

• The Right to Access: You have the right to request a copy of your personal data to understand whether it is being processed, what information is held, and the purposes for which it is used.
• The Right to Rectification: You have the right to request the correction of your personal information if it is inaccurate or outdated. We may verify the accuracy of the information before making any changes.
• The Right to Erasure: You have the right to request the deletion of your personal data under specific circumstances.
• The Right to Restrict Processing: You have the right to request that we limit the processing of your personal data in specific situations.
• The Right to Object to Processing: Under certain conditions, you have the right to request that we cease processing your personal information.
• The Right to Data Portability: You have the right to receive your personal data in a structured and commonly used format. You may also request that this information be transferred directly to another organization.

We will respond to such requests within one month. To safeguard your privacy and data, Afucent Technologies will take reasonable steps to verify your identity before processing any request.

If you wish to exercise your data rights or raise a concern, please contact us. If you no longer wish to receive our services or communications, we will update, correct, or delete your personal information accordingly.

9. Children's Privacy

Our website is not intended for children under eighteen (18) years of age. We do not knowingly collect, disclose, or otherwise process the personal data of children under 18 years of age through our website. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity. If you believe that your child has provided this kind of information on our website, we strongly encourage you to contact us immediately, and we will do our best efforts to promptly remove such information from our records.

10. How to Contact Us

If you have any questions, concerns, or complaints about this Privacy Notice or our privacy practices, please contact us:

Email: contact@afucent.com